Work and Organizational Psychology Arbeits- und Organisationspsychologie Frankfurt University
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Stress-oriented Job Analysis with ISTA

• Researchers
• References

The Instrument for Stress-oriented Job Analysis (Instrument zur Stressbezogenen Tätigkeitsanalyse ISTA) is one of the most relevant German instruments for the measurement of task-related, organizational, and environmental stressors at work. Theoretical foundations are psychological stress theories (sensu Lazarus) and the theory of action regulation. The instrument has been revised several times during recent years. The current version is ISTA 6.0 (May 1998; previous version: ISTA 5.1, Oct. 1995). ISTA covers the following aspects:

• Complexity at Work,
• Control at Work,
• Time-control,
• Participation
• Variability,
• Uncertainty,
• Organizational Problems,
• Time Pressure,
• Concentration Necessities,
• Interruptions at Work,
• Danger of Accidents,
• Environmental Stressors,
• Communication Possibilities,
• Cooperation Requirements,
• Cooperation Autonomy,
• Cooperation Necessity

A self-report version for job incumbents and a version for expert observations are available. The self-report version is also available for Computers running Microsoft Windows. In addition, there are English, French, Italian, and Polish translations available.

The instrument ISTA 6.0 can be obtained from us.

Researchers

• Christian Dormann
• Dieter Zapf in cooperation with
• Norbert Semmer (University of Bern, Switzerland)

References

• Semmer, N. K., Zapf, D. & Dunckel, H. (1999). Instrument zur streßbezogenen Tätigkeitsanalyse [ISTA [Instrument for stress-oriented job analysis ISTA]. In H. Dunckel (Hrsg.), Handbuch psychologischer Arbeitsanalyseverfahren (S. 179-204). Zürich: VdF Hochschulverlag.

• Semmer, N. K., Zapf, D., & Dunckel, H. (1995). Assessing stress at work: A framework and an instrument. In O. Svane & C. Johansen (Eds.), Work and health - scientific basis of progress in the working environment, (pp. 105-113). Luxembourg: Office for Official Publications of the European Communities.

• Zapf, D. (1993). Stress-oriented analysis of computerized office work. The European Work and Organizational Psychologist, 3, 85-100 . Reprinted in: J.M. Peiró, F. Prieto, J.L. Meliá & O. Luque (1995), Work and organizational psychology: European contributions of the nineties (pp. 61-76). Hove: Erlbaum (UK).

• Zapf, D. (1991): Stressbezogene Arbeitsanalyse bei der Arbeit mit unterschiedlichen Bürosoftwaresystemen [Stress-oriented job analysis in working with office computer systems]. Zeitschrift für Arbeits- und Organisationspsychologie, 35, 2-14.

• Zapf, D. (1989): Selbst- und Fremdbeobachtung in der psychologischen Arbeitsanalyse. Methodische Probleme bei der Erfassung von Streß am Arbeitsplatz [Self ratings and expert observation in job analysis. Methodological problems in the measurement of job stress]. Göttingen: Hogrefe.

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